WhatsApp Business App for Android Users Announced

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WhatsApp Business App for Android Users Announced

Facebook-owned WhatsApp has officially launched standalone WhatsApp Business App for Android. The App will enable small and medium enterprises (SMEs) to communicate with customers efficiently, and helps in growing business. It will also help businessmen to separate customer and personal messages, and create an official presence.

The company last year in September announced that it is testing new tools that will allow individuals to communicate with the businesses they want to reach on WhatsApp.

The application is built on top of WhatsApp Messenger and includes all the features that are available on WhatsApp. For instances the ability to send multimedia, calls, messaging, group chat, offline messages, and much more.

It also has additional features such as Automated Messages that let people set an away message when they are unable to answer so their customers know when to expect a response. Users can also create a greeting message to introduce customers to their business.

WhatsApp Business App for SMEs is already available on Google Play in countries such as Indonesia, US, Italy, Mexico, and UK. The application will be rolling out across the world in the coming weeks, and is expected to go live in India at the same time. Currently, it will available for Android users but the company will launch iPhone version too.

 WhatsApp Business App (Key Factors)

  1. Will assist people with useful information such as a business description, email, and website.
  2. Save time with smart messaging tools such as quick replies that provide fast answers to questions, greeting messages that introduce customers to the business and away messages that let them know if someone is busy.
  3. Send and receive messages with WhatsApp Business on the desktop.
  4. Individuals will know that they are talking about a business because you will be listed as a Business Account. Over time, some businesses will have confirmed accounts once it is been confirmed that the account phone number matches the business phone number.

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